Privacy Policy
XPO Technologies Inc. (“XPO,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, mobile applications, or interact with our platform to make payments at restaurants and other partner establishments.
1. Information We Collect
When you use our services, we may collect the following categories of information:
Personal Information: Name, email address, phone number, billing details, and payment information (e.g., credit/debit card). Sensitive payment data is processed by trusted third-party providers and is not stored by XPO.
Restaurant Interaction Data: Order history, payment amount, dining preferences (if provided), and loyalty program participation.
Technical Data: IP address, device type, browser information, and usage data related to our platform.
Location Information: With your consent, we may collect location data to suggest nearby participating establishments or verify payment location.
2. How We Use Your Information
We use collected information for purposes including:
Core Service Functions
Process payments and send receipts.
Facilitate and improve restaurant and partner payment services.
Communicate with you about confirmations, updates, and support.
Legal & Security
Detect and prevent fraud or unauthorized activity.
Comply with applicable legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal information. We may share data only with:
Payment processors and financial institutions to complete transactions.
Partner restaurants and establishments to fulfill and track orders or payments.
Service providers that help us operate our platform (e.g., cloud hosting, analytics, customer support).
Law enforcement or regulators when required by law.
All third-party partners and providers are required to protect your information with appropriate security and confidentiality measures.
Mobile Information: We do not share or sell mobile phone numbers with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
4. Data Security
We use industry-standard safeguards, including encryption in transit and at rest, to protect your personal information. However, no method of online transmission or storage is 100% secure. If you believe your information has been compromised, please contact us immediately.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time via the unsubscribe link.
Limit or disable location data collection through your device/browser settings.
Request a copy of your data in a portable format (where applicable).
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. These may include:
Essential cookies for website functionality.
Analytics tools (e.g., Google Analytics) to understand usage and improve services.
Preference cookies to remember your settings.
You can adjust your browser settings to disable cookies, though some features of our services may not function properly.
7. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date, and when appropriate, we may provide additional notice.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
XPO Technologies Inc.
920-1112 Pender St W
Vancouver, BC V6E 2S1